You'll be taking charge of a company's Twitter presence, with an emphasis on engaging with customer inquiries through direct messaging. Working entirely from home, you'll enjoy the freedom and guidance needed to excel, complete with comprehensive training covering typical customer concerns and scenarios. This opportunity welcomes those with conversational English abilities and an active Twitter presence.
What you will be doing: As a live chat support specialist, you'll be responding to incoming inquiries from customers seeking assistance via live chat channels on company websites and social platforms. These messages may come from existing customers needing help or prospective customers interested in learning more about offerings.
Contract length: Flexible, with no predetermined end date.
Rate: $35 per hour.
Skills/background needed: You'll need a computer, phone, or tablet capable of accessing chat platforms and social media. Self-motivation and the ability to work without direct supervision are essential. Capability to follow detailed guidelines and protocols carefully. Minimum of 10+ hours per week available. A stable, dependable internet connection required.
Hours per week: Minimum 10+ hours weekly.
Location: Work from anywhere online (United States based candidates preferred).
There's tremendous global demand for chat support professionals at this moment.
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