Companies throughout the United States are actively recruiting Website Chat Assistants to oversee real-time chat conversations on their digital platforms. This beginner-friendly remote position entails responding to customer inquiries that span both technical assistance and product interest questions. You'll receive comprehensive onboarding to ensure you're fully prepared and confident working remotely.
What you will be doing: As a live chat support representative, you'll respond to incoming messages from customers seeking assistance through website chat and social media messaging channels. Your responsibilities will include addressing troubleshooting concerns from current customers as well as fielding product questions from prospective buyers.
Contract length: Ongoing with no set end date.
Rate: $35 hourly.
Skills/background needed: Access to a device capable of connecting to website chat platforms and social messaging apps (Smartphone/Tablet/Computer). Capability to manage tasks without constant supervision. Willingness to adhere to documented workflows and guidelines. Minimum 10+ hours per week availability. Stable broadband connection required.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere online (United States-based candidates preferred).
There is exceptional demand for chat support professionals across the globe at this moment.
Should you be available to begin immediately, we encourage you to submit your application.
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