Shopify Remote Chat Specialist

Do you want to help entrepreneurs and small business owners succeed? Working as a Remote Chat Specialist, you'll provide immediate assistance and expert advice to merchants using live chat tools on their e-commerce platforms. Your responsibilities will play a vital role in supporting business owners through every stage of their online journey—from launching their first store to boosting revenue and resolving customer concerns. This opportunity gives you the freedom to work from your preferred location and is ideal for those who love creating positive customer interactions and supporting business development.

What you will be doing: You'll respond to incoming messages from customers seeking support or sales inquiries through live chat channels on websites and social media platforms. You may assist established customers with questions or engage with prospective customers interested in making a purchase. 

Contract length: Flexible, with no set expiration date.

Rate: $35 hourly.

Skills/background needed: Access to a device that can connect to website chat systems and social media messaging (Smartphone/Tablet/Computer). Capable of managing tasks without constant supervision. Competent at adhering to detailed instructions and processes. Minimum 10+ hours weekly availability. Dependable internet access.

Hours per week: 10+ hours minimum weekly.

Location: Work-from-home position (US-based candidates preferred).

Live chat support positions are experiencing tremendous demand across the globe at this time. 

Ready to jump in immediately? We'd love to hear from you.