Remote Social Media Support – Facebook (Fully Remote)

Are you looking to put your digital communication abilities to good use while assisting e-commerce retailers? We're seeking a virtual messaging coordinator for this entirely online role that involves handling Facebook messenger inquiries to strengthen customer connections and boost conversion rates.

What you will be doing:

• Engage with incoming messages on company Facebook pages and integrated web chat platforms.
• Answer customer questions with thorough information about available products and handle transaction-related requests.
• Assist shoppers by sharing relevant product URLs and exclusive offers.

Rate: $35 per hour.

Key Requirements:

• A functioning computer, smartphone, or tablet for work.
• Dependable broadband or mobile data connection.
• Comfortable writing in English at a conversational level.

Qualifications:

• Previous live chat experience is not required; we'll provide full onboarding and training materials.
• Capable of managing tasks with minimal supervision.
• Possess strong written communication abilities and familiarity with Facebook Messenger platform.

Location: Work from anywhere online (US-based candidates preferred).

Ready to jump in right away? Submit your application now to join our team as a Live Chat Assistant and make a difference in customer satisfaction.