Remote Facebook Chat Assistant

Are you comfortable navigating Facebook and genuinely enjoy connecting with others? We're seeking Chat Support Specialists to manage real-time customer conversations across Facebook Messenger for our partner businesses. This position plays a vital role in delivering responsive and courteous assistance, contributing to stronger customer relationships and overall satisfaction.

What you will be doing: You'll work as a live chat support representative, responding to customer inquiries and concerns submitted through live messaging features on company websites and social platforms. You may address troubleshooting needs from existing clients or handle product questions from prospective customers. 

Contract length: Flexible, open-ended arrangement.

Rate: $35 hourly rate.

Skills/background needed: You'll need access to a suitable device for using social media platforms and chat interfaces (smartphone, tablet, or computer). Self-motivated work approach required. Demonstrated capacity to adhere closely to documented processes and guidelines. Minimum 10+ weekly hours of availability needed. Stable, dependable internet access essential.

Hours per week: Minimum 10+ weekly hours.

Location: Entirely remote-based (US applicants preferred).

Chat-based customer service roles are experiencing exceptional demand across the globe today. 

Ready to jump in immediately? Submit your application now.