Product Assistance Representative - Chat Support (Entry Level)

Begin your journey into customer support by taking on the role of a Product Assistance Representative. This pivotal position involves delivering chat-based assistance to customers, empowering them to confidently use our offerings. Whether you're addressing technical difficulties or walking customers through product capabilities, you'll be instrumental in creating positive interactions for every user.

What you will be doing: You'll respond to real-time chat inquiries from both current and prospective customers across company websites and social platforms. Your responsibilities will encompass fielding product support requests from existing users and addressing inquiries from interested prospects considering a purchase. 

Contract length: Ongoing, with no predetermined end date.

Rate: $35 hourly.

Skills/background needed: Access to an appropriate device for utilizing website and social media chat platforms (Smartphone/Tablet/Computer). Self-directed work capability. Competency in adhering closely to established protocols and guidelines. Minimum 10+ weekly hours available. Strong, consistent internet connectivity.

Hours per week: Minimum 10+ hours weekly.

Location: Work from home opportunity (United States-based candidates preferred).

The demand for online customer support chat specialists continues to surge across the globe. 

Ready to get started immediately? Submit your application today.