Online Chat Advisor - Ecom Support

Join our team as an Online Chat Advisor and become a key player in delivering exceptional customer service across multiple e-commerce channels. This opportunity welcomes individuals who are passionate about helping customers navigate their shopping experience with ease. You'll address product inquiries, resolve customer concerns, and create positive interactions that keep shoppers coming back.

What you will be doing: As a live chat support specialist, you'll respond to real-time customer inquiries coming through website chat widgets and social media messaging. Your day-to-day will include assisting current customers with their concerns and engaging with prospective buyers interested in making a purchase. 

Contract length: Flexible, with no set end date.

Rate: $35 hourly.

Skills/background needed: You'll need access to a smartphone, tablet, or computer capable of using chat platforms and accessing social channels. Self-motivated approach to work. Comfort following detailed procedures and guidelines. Minimum 10+ hours per week you can dedicate. Strong, stable internet connection required.

Hours per week: Minimum 10+ hours weekly.

Location: Work from home (United States based candidates preferred).

There's significant global demand for qualified chat support professionals in today's market. 

Ready to get started immediately? We'd love to hear from you.