Non-Voice Customer Service Rep (Entry Level / Immediate Start / No Experience)

Do you have a passion for assisting customers and want to begin your customer service career in a welcoming environment? We're recruiting Non-Voice Customer Service Representatives to deliver assistance through chat-based platforms, including Facebook Messenger, guaranteeing customers receive responsive help without requiring phone conversations. This position leverages comprehensive reference materials to respond to customer inquiries regarding our offerings, frequently utilizing prepared message templates. The onboarding process is straightforward and efficient, preparing you to excel from your own residence.

What you will be doing: Chat support specialists respond to customer inquiries submitted through live chat windows on company websites and social channels. These messages may come from current customers seeking help or prospective buyers with product questions. 

Contract length: Flexible, open-ended arrangement.

Rate: $35 hourly.

Skills/background needed: Need access to a suitable device for using social platforms and website chat systems (Smartphone/Tablet/Computer). Ability to function self-sufficiently. Capacity to adhere closely to established protocols. Minimum 10+ hours weekly availability. Strong, dependable internet connection required.

Hours per week: Minimum 10+ hours weekly.

Location: Work from home (United States base preferred).

There's tremendous worldwide demand for customer support chat professionals at this moment. 

Ready to begin immediately? Submit your application today.