We're seeking Remote Chat Support Specialists to manage customer inquiries and sales conversations through live chat platforms across our client websites. You'll connect to the chat system each day to respond to customer messages, with access to helpful automation features and guidance from your supervisor to tackle challenging situations with ease. You'll receive all the training needed to begin working right away.
What you will be doing: As a chat support representative, you'll respond to incoming messages from customers seeking help with existing purchases or from prospects interested in learning about products and services through the live chat feature on business websites and their social channels.
Contract length: Open-ended with no predetermined expiration date.
Rate: $35 hourly.
Skills/background needed: You'll need a smartphone, tablet, or computer capable of accessing website chats and social media platforms. Self-direction and the ability to work without close supervision are essential. Comfort following detailed guidelines and procedures. Minimum 10+ hours weekly available. Strong, dependable internet connection required.
Hours per week: Minimum 10 hours weekly.
Location: Work from anywhere online (US-based applicants preferred).
There is significant global demand for chat-based customer service professionals at this moment.
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