Level 1 Product Support Agent - Live Chat / No Phone / Fully Remote

Join us as a Product Support Agent and spend your days responding to customer inquiries through live chat—no telephone support required. Perfect for those beginning their customer support career, this completely remote opportunity lets you build experience while enjoying the flexibility of working from your own space. You'll assist customers with technical problems, explain product capabilities, and deliver timely solutions to their concerns.

What you will be doing: As a live chat support representative, you'll address incoming customer inquiries submitted via live chat platforms on company websites and social media channels. These interactions may include technical assistance requests from current customers or pre-sales inquiries from prospective clients. 

Contract length: Ongoing, with no set end date.

Rate: $35 hourly.

Skills/background needed: Access to a device capable of using social media platforms and website chat tools (Smartphone/Tablet/Computer). Capacity to work self-directed without constant supervision. Comfort with adhering closely to documented procedures and guidelines. Minimum 10+ hours weekly availability. Stable, dependable internet connection required.

Hours per week: Minimum 10+ hours weekly.

Location: Work from anywhere with internet access (US-based candidates preferred).

Live chat support positions are experiencing significant growth in demand across the globe at present. 

Candidates available to begin immediately are encouraged to submit an application.