Rate on listing 🏠 Remote 📍 United States 🏷 Social Support

Forum Chats Moderator

WFH Railway

Become part of our moderation team as a Forum Chats Moderator, where you'll play a key role in preserving the quality and tone of conversations across our thriving community platform. You'll oversee discussion boards, implement community standards, and create a welcoming, inclusive space where members feel comfortable engaging with one another.

What you will be doing: You'll be responding to real-time customer inquiries submitted through live chat integrated into company websites and various social media channels. Your responses will address both support needs from existing customers and product interest from prospective clients.

Contract length: Open-ended with no predetermined end date.

Rate: $35 hourly.

Skills/background needed: You'll need a smartphone, tablet, or computer capable of accessing website chat platforms and social media. Self-motivated work style is essential. Comfort following detailed guidelines and protocols. Minimum 10+ weekly hours you can dedicate. Strong, stable internet connection required.

Hours per week: Minimum 10 hours weekly.

Location: Work from anywhere with internet access (United States based candidates preferred).

Live chat support representatives continue to be sought after by companies globally at this time.

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