We're seeking Facebook Messenger Agents to handle real-time customer conversations on business accounts and provide responses following established guidelines and comprehensive training materials. This position welcomes applicants with no background experience, requiring only fundamental English communication skills and a commitment to dedicate 10 hours weekly.
What you will be doing: As a live chat support specialist, you'll address incoming customer inquiries through real-time messaging platforms on company websites and social platforms. Your interactions will encompass both troubleshooting requests from current clients and product inquiries from prospective customers.
Contract length: Ongoing, with no predetermined end date.
Rate: $35 hourly.
Skills/background needed: Access to a device compatible with social messaging and website chat platforms (Smartphone/Tablet/Computer). Capacity to function autonomously without constant supervision. Willingness to adhere carefully to established protocols and instructions. Minimum 10+ hours weekly availability. Stable, dependable internet access.
Hours per week: Minimum 10 hours weekly.
Location: Fully remote opportunity (United States based candidates preferred).
There is currently substantial global demand for customer support chat professionals.
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