Rate on listing 🏠 Remote 📍 United States 🏷 Social Media

Customer Onboarding Specialist - Work from Phone

WFH Railway

Join our team as a Customer Onboarding Specialist and help new customers get started on the right foot. Working remotely from your phone, you'll deliver one-on-one guidance to ensure every customer feels supported and has the information they need to succeed.

What you will be doing: As a live chat support agent, you'll respond to incoming messages from customers seeking assistance and prospects interested in learning more. You'll manage conversations through live chat widgets on company websites and handle inquiries on social media platforms, addressing everything from technical help to product information. 

Contract length: Open-ended with no specified end date.

Rate: $35 hourly.

Skills/background needed: Access to a device that supports social media and website chat platforms (smartphone, tablet, or computer). Ability to work with minimal supervision. Comfort following detailed guidelines and established procedures. At least 10+ hours weekly to dedicate to the role. Strong, consistent internet access.

Hours per week: Minimum 10 hours weekly.

Location: Fully remote position based online (US-based candidates preferred).

There's tremendous need for customer support chat specialists across the globe at this moment. 

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