Begin your journey in the eCommerce sector as a Customer Support Chat Agent, delivering assistance to customers via real-time chat. Designed specifically for those entering this field, this beginner-level position offers comprehensive training and ongoing guidance. You'll address customer concerns, manage transactions, and work toward excellent service outcomes.
What you will be doing: As a chat support representative, you'll respond to real-time customer inquiries through live chat platforms on company websites and social channels. You may field product questions from current clients or pre-purchase questions from interested prospects.
Contract length: Ongoing, with no set endpoint.
Rate: $35 hourly.
Skills/background needed: Access to a device capable of engaging with website chat systems and social media platforms (Smartphone/Tablet/Computer). Capacity to function with self-direction. Aptitude for adhering to clear guidelines and procedures. Minimum 10+ hours weekly availability. Dependable broadband connection.
Hours per week: Minimum 10 hours weekly.
Location: Fully remote (based in United States preferred).
Chat-based customer service professionals are experiencing remarkable demand across the globe at this moment.
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