BigCommerce Live Chat Representative

Step into the fast-paced e-commerce sector as a Live Chat Representative. This position puts you directly in contact with customers, responding to their questions and delivering assistance through live chat on web-based retail platforms. You'll play a key role in making sure customers get quick, helpful answers to their shopping concerns, while building positive relationships and strengthening their connection to the brand.

What you will be doing: As a live chat support representative, you'll respond to incoming messages from customers seeking help via live chat channels on company websites and social platforms. These conversations may come from current shoppers needing assistance or prospective buyers interested in making a purchase. 

Contract length: Flexible, ongoing arrangement with no set end date.

Rate: $35 hourly.

Skills/background needed: You'll need a computer, smartphone, or tablet capable of accessing website chat platforms and social media. Comfortable working autonomously without direct supervision. Capacity to adhere closely to established guidelines and processes. Minimum 10+ hours weekly availability required. Stable, dependable internet access.

Hours per week: Minimum 10 hours weekly.

Location: Work from anywhere with internet access (based in the United States preferred).

Live chat support professionals are sought after globally at this moment. 

Ready to get started immediately? Submit your application now.