AliExpress Supplier Virtual Assistant - Customer Service (Remote)

Be part of an international network supporting supplier success. You'll engage directly with merchants to facilitate communication, manage conflict resolution, and optimize their day-to-day workflows. Your contribution plays a vital role in delivering timely customer support and creating lasting partnerships between suppliers and their buyer base.

What you will be doing: You will serve as a live chat support agent, fielding real-time customer inquiries across website chat platforms and social media channels. Whether responding to questions from established patrons seeking assistance or engaging with prospects interested in purchasing, you'll represent the business with professionalism and care.

Contract length: Open-ended with no predetermined endpoint.

Rate: $35 hourly.

Skills/background needed: Access to a functioning device that can run social media and website messaging platforms (smartphone, tablet, or computer). Capacity to work with autonomy and minimal supervision. Strong attention to detail in adhering to provided guidelines and protocols. Minimum 10+ hours weekly availability. Stable, dependable internet access.

Hours per week: Minimum 10 hours weekly.

Location: Fully remote position from anywhere online (United States-based applicants preferred).

There is exceptional global demand for skilled chat-based customer support professionals at this moment.

Ready to begin immediately? Submit your application now.